Privacy Policy

This Privacy Policy outlines how personal data is collected, processed, and maintained when visiting or purchasing home seating products from www.thegiftmuseonline.com (the “Website”), which serves customers situated across Europe.

  1. Data Controller

The entity responsible for processing personal data collected through this Website as Data Controller is:

Operating Company: THE GIFT MUSE ONLINE LLC Brand Name: thegiftmuseonline Employer Identification Number (EIN): 42-3864899 Corporate Address: 12437 MAGNOLIA BLVD, VALLEY VILLAGE, CA 91607, United States Data Support Email: stool@thegiftmuseonline.com Direct Telephone Line: +1 (818) 5352662

  1. Information We Collect

We process information necessary to fulfill contractual commitments, process orders for home stool products, and maintain standard store operations. This information includes:

  • Contact Details: Full name, postal address, telephone number, and email address.
  • Transactional Data: Order references, purchased items, billing addresses, and payment confirmation status.
  • Technical Interaction Data: IP address, browser type, device details, and site usage metrics logged during your visit.
  1. Legal Grounds for Processing

Personal data is processed strictly under valid legal frameworks established by applicable statutory requirements, including:

  • Performance of Contract: Processing necessary to fulfill product purchases, coordinate customer enquiries, and deliver orders.
  • Legal Obligations: Compliance with statutory accounting, financial reporting, and tax regulation standards.
  • Legitimate Commercial Interests: Maintaining website administrative functionality and providing standard customer support services.
  1. Payment Processing with Stripe

All financial payment transactions conducted on the Website are handled securely through our designated third-party payment processing provider, Stripe.

When completing a purchase, payment instrument details (such as credit or debit card numbers) are transmitted directly to Stripe for authorization and processing. THE GIFT MUSE ONLINE LLC does not store, record, or retain full credit card numbers or sensitive payment authentication credentials on its internal servers. The collection and processing of payment data by Stripe are governed by Stripe’s applicable privacy policies and security standards.

  1. Data Retention Period

Personal data is retained only for the duration necessary to satisfy the specific purposes for which it was originally collected, or to meet mandatory statutory obligations:

  • Customer Account & Order Records: Retained for the duration of the active customer relationship and up to seven (7) years following completion of a transaction to comply with statutory accounting and commercial recordkeeping rules.
  • General Customer Support Enquiries: Retained for up to twenty-four (24) months following resolution of the enquiry to facilitate administrative follow-up.
  • Technical Interaction Logs: Maintained for a period not exceeding twelve (12) months for routine system administrative auditing.
  1. Data Protection Rights for European Customers

In accordance with applicable European privacy directives, individuals residing in European jurisdictions possess specific statutory rights regarding their personal data:

  • Right of Access: The right to request copies of personal data held by the Data Controller.
  • Right to Rectification: The right to request correction of incomplete or inaccurate records.
  • Right to Erasure: The right to request deletion of personal data, subject to statutory retention requirements.
  • Right to Restriction of Processing: The right to request limits on data processing under specific regulatory conditions.

To exercise these statutory rights, requests should be submitted in writing to stool@thegiftmuseonline.com.

  1. Data Transfer Safeguards

Personal data collected from European customers is transmitted to corporate processing servers located in the United States operated by THE GIFT MUSE ONLINE LLC. Standard contractual clauses and statutory protection frameworks are applied to ensure appropriate administrative and technical safeguards for data transfers.

  1. Contact Information

For any inquiries regarding this Privacy Policy or data processing practices, please contact our administrative team:

Entity: THE GIFT MUSE ONLINE LLC Corporate Address: 12437 MAGNOLIA BLVD, VALLEY VILLAGE, CA 91607, United States Email: stool@thegiftmuseonline.com